Privacy Policy

Happy Tails Dog Training / Sarah Campbell (ABN 41 983 109 543)
Effective Date: 01.02.25

At Happy Tails Dog Training, operated by Sarah Campbell, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your information when you interact with our services, including through our email (happytailsdogtrainingtas@gmail.com), website, social media, or in-person training sessions. By engaging with Happy Tails Dog Training, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Your name, email address, phone number, and postal address.
Pet Information: Details about your pet(s), including name, breed, age, and behavioural history.
Payment Information: Billing details for processing payments (e.g., credit card information, bank account details).
Communication Records: Correspondence via email, phone, or social media.
Website Usage Data: Information about your interactions with our website (if applicable), such as IP address, browser type, and pages visited.

2. How We Collect Information

We collect personal information through:

Direct interactions (e.g., when you contact us via email, phone, or social media).
Forms filled out during training sessions or consultations.
Online interactions (e.g., through our website or social media platforms).
Third-party services (e.g., payment processors or booking platforms).

3. Purpose of Collecting Information

We use your personal information for the following purposes:

To provide dog training services tailored to your needs.
To communicate with you about appointments, updates, or inquiries.
To process payments and manage billing.
To improve our services and customer experience.
To comply with legal and regulatory requirements.

4. Disclosure of Information

We will not sell, trade, or rent your personal information to third parties. However, we may disclose your information in the following circumstances:

To trusted service providers who assist us in operating our business (e.g., payment processors, IT support).
When required by law or to comply with legal processes.
With your consent for specific purposes.

5. Security of Your Information

We take reasonable steps to protect your personal information from unauthorized access, misuse, or loss. This includes:

Using secure systems for storing and transmitting data.
Limiting access to personal information to authorized personnel only.
Regularly reviewing and updating our security practices.

6. Access and Correction of Your Information

You have the right to:

Request access to the personal information we hold about you.
Request corrections to any inaccurate or incomplete information.
Withdraw consent for us to use your information (where applicable).

To make a request, please contact us at happytailsdogtrainingtas@gmail.com.

7. Retention of Information

We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website (if applicable) or emailed to you.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Sarah Campbell
Happy Tails Dog Training
Email: happytailsdogtrainingtas@gmail.com
ABN: 41 983 109 543